TMD Hosting has a horrible and archaic TOS, the kind of thing consumer groups, State and Fed AG's, and the FTC are looking at
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and implementing acts like ROSCA - to prevent renewal billing without notice and a clear, concise way to sign up and cancel provided to the consumer. I cancelled less than 24 hours after I got notification they had billed my credit card for another year, without ever sending a notice, invoice, or even a basic email notification. Their TOS has several different sections, none of which are clear on what situations they apply to. Their TOS also says they send invoices, but doesn't clarify "when", such as if your CC is expired, if you choose monthly billing etc. With the advent of fancy computer billing systems sending clients renewal or pending payment invoices or notifications is simple and basically free. So why don't they send them, I guessing it is likely because they know people will miss the cancellation deadline, and they have another years money in hand.
So now they say too bad, so sad. We can reactivate your service and set it to expire in 2020. So they took my money and turned off the service, basically they are saying their TOS allows them to take your money and not provide the service you no longer need. Even during the chat to cancel they didn't say - ok, this cancellation will be effective in 2020 because you are 24 hours late in cancelling.
Extremely poor company policy to treat clients this way, every other provider I deal with (I am in IT, have clients at lots of different hosts) always provide invoices prior to renewals, and allow cancellations often with pro rated refunds. It is just good business.
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