I forgot about my account and never received notice of the expiring credit. Had I have gotten that notice I would have closed
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my account on the spot as I was never intending to continue service. A whole month went by and I got an invoice where I immediately presented my case to their support crew. They pretty much told me to pound sand claiming the ToS clearly states blah blah blah. Well considering the ToS amounts to browser wrap agreement B.S. I have filed complaints with the BBB and the FTC and will be disputing with my bank next. It's disappointing when businesses rely on the users that have forgotten to cancel services in order to collect monthly revenue. Hopefully my complaints will put greater emphasis on consumer protection and stop these practices. DO I give you guys an F-
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