I had one of the worst experiences I’ve ever had with a hosting provider. I tried to cancel one of my services well before the renewal date, following
... the exact steps shown in their own control panel (ticket / live chat). Instead of helping, they kept redirecting me in a loop, and no one ever actually processed the cancellation.
Even after doing everything correctly, the service renewed automatically, and all my other services were suddenly suspended without warning — including active client projects.
Their support is slow, contradictory, and completely unprofessional. Every agent gives a different excuse. When I asked for an official complaint form several times, it was simply ignored. After days of stress and wasted time, I had to pay under protest just to restore access to what I already paid for — and even then, parts of my account remained inaccessible.
The entire process feels dishonest, poorly managed, and disrespectful to customers. It gives the impression they care more about charging extra than actually supporting their clients.
Avoid this company at all costs. Keep proof of every message and screenshot if you ever decide to try them — you’ll need it.
