Hawk Host vs Hostwinds 2021

lately had to downgrade due to the Covid Situation to save costs where I can and Hawk Host were super helpful as always in assisting which triggered my intentions of writing a positive review as they did not resist or try to upsell me, but supported my actions.
Over the years I've opened more than 50 support requests with Hawk Host and have almost always received a response within 12 hours - and no later than 24 hours - even on weekends. I would consider Hawk Host to be extremely valuable and reliable, and good value for money.

cing is average, but support is the best I have seen, go out of their way to make sure everything is working just right for you.

... you have to request it with a service ticket...
Everytime.. they keep asking for something different and the ticket gets closed...
Latest is to respond to email chain and put my PIN in the email???
Nice security practice....
If it comes down to HawkHost vs competitor.. ... I would say strongly consider the competitor

e compra; si no al final, molesto, te muestran un precio, pero al manejar el servicio uno debe poner mas dinero. por ejemplo nosotros compramos el servicio revendor o reseller. https://www.hostwinds.com/hosting/reseller plan "ULTIMATE" el cual la pagina web señala que tiene los implementos. al final el panel WHM para manejo de los usuario uno debe pagar, No dan opciones de poner uno gratis, en el momento de elegir el plan. si uno no quiere pagar por ese panel. no da la opcion para activar o administrar tus propios usuarios, crear perfiles o tamaños de las cuentas. como otras empresas de hosting por ejemplo como son hostgator, banahosting, a2, etc...son poco claros....!!! por lo cual por favor cancelamos el servicio que duro menos de 12 horas. lo compramos a las 13:00 horas y ya a las 17:00 lo comprobamos que es poco claro. esperamos que nos devuelvan el dinero lo mas pronto posible. perdieron un cliente grande de sudamerica.
traslate:
That of only putting services to medium, charging for everything and not informing users of the price during the purchase; if not at the end, annoying, they show you a price, but when managing the service one must put more money. for example we buy the reseller or reseller service. https://www.hostwinds.com/hosting/reseller plan "ULTIMATE" which the website indicates that it has the implements. at the end the WHM panel for user management one must pay, they do not give options to put one for free, at the time of choosing the plan. if you don't want to pay for that panel. it does not give the option to activate or manage your own users, create profiles or account sizes. like other hosting companies such as hostgator, banahosting, a2, etc ... they are unclear .... !!! Therefore, please cancel the service that lasted less than 12 hours. We bought it at 1:00 p.m. and already at 5:00 p.m. we checked that it is unclear. We hope that they will return the money to us as soon as possible. They lost a large client from South America.