Escribir opinión

A Small Orange vs Memset

Comparison
Opciones comparadas Visita A Small Orange Visita Memset
Tarifas
20 planes de alojamiento 6 planes de alojamiento
Precio inicial 2,58 € / mes 155,14 € / mes
Dominio gratis No
Cupones No No
Calificaciones del Usuario
1.9
2.2
Confiabilidad 1.5
1.0
Tarifas 2.5
3.0
Fácil de usar 2.0
4.0
Soporte técnico 1.5
1.0
Características 2.0
2.0
Opiniones de usuarios
29 opiniones 1 opinión
Última reseña positiva
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Más etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Menos
No reviews yet
Última reseña negativa
They used to be excellent but are now dreadful
AnneMarie Brody,
2.8
They used to be excellent but now they are terrible. For over a month their servers have gone down every two days. The chat staff are as helpful as they can be but they do not seem to be allowed to refer matters up the chain ... Más to the senior managers. I cannot find out who the current CEO is and it is not there person you get when you Google the subject. If you press them on this they just say they will upgrade the support ticket. Every two days I have to get on the chat line to ask them to fix it. It am going mad with it. Menos
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Más ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Menos
Hosting Compartido
4 plans desde 2,58 € hasta 17,68 €
No
Menos de 4 $

Tiny

2,92 € / M
  • Espacio: 512 MB
  • Ancho de banda: 5.12 GB
  • Panel: cpanel
Ver plan Tiny
No
Menos de 8 $

Small

5,00 € / M
  • Espacio: 5 GB
  • Ancho de banda: 51.2 GB
  • Panel: cpanel
Ver plan Small
No
Más de 10 $

Medium

10,00 € / M
  • Espacio: 15 GB
  • Ancho de banda: 153.6 GB
  • Panel: cpanel
Ver plan Medium
No
VPS
8 plans desde 17,68 € hasta 132,63 €
No
Menos de 4 $ No No
Menos de 8 $ No No
Más de 10 $

1

20,00 € / M
  • Espacio: 30 GB
  • Ancho de banda: Ilimitado
Ver plan 1
No
Servidor Dedicado
8 plans desde 87,54 € hasta 243,15 € 6 plans desde 155,14 € hasta 985,15 €
Menos de 4 $ No No
Menos de 8 $ No No
Más de 10 $

Xeon E3-1220 V2

99,00 € / M
  • Espacio: 128 GB
  • Ancho de banda: Ilimitado
Ver plan Xeon E3-1220 V2

1U 1xQuad-Core

175,46 € / M
  • Espacio: 1 TB
  • Ancho de banda: Ilimitado
Ver plan 1U 1xQuad-Core
Data Centers
1 de 6 2 de 6
Norteamérica
Europa No
Asia No No
Oceanía No No
Sudamérica No No
África y Oriente Medio No No
Servicios de Soporte
5 de 6 3 de 6
Chat en vivo
Soporte telefónico No
Soporte por correo electrónico
Soporte por Foro No
Guías en video No
Base de conocimiento No
Soporte CMS
3 de 6 1 de 6
WordPress No
Joomla No
Drupal No
Magento No
Softaculous No No
PrestaShop No No
Soporte de OS
2 de 2 2 de 2
Windows
Linux
Soporte de Lenguage
3 de 8 0 de 8
PHP No
Java No No
Python No
Node.js No
Django No No
Perl No No
Ruby on Rails No No
ASP.NET No No
Soporte de base de datos
1 de 3 0 de 3
MongoDB No No
MySQL No
PostgreSQL No No
Soporte de tipos de pago
2 de 6 0 de 6
PayPal No
Tarjeta de crédito No
Skrill No No
Transferencia electrónica No No
Webmoney No No
Bitcoin No No
Second

Segundo

Winner

Ganador