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Site5 vs Memset

Comparison
Opciones comparadas Visita Site5 Visita Memset
Tarifas
13 planes de alojamiento 6 planes de alojamiento
Precio inicial 4,20 € / mes 148,96 € / mes
Dominio gratis No
Cupones No No
Calificaciones del Usuario
1.6
2.2
Confiabilidad 1.6
1.0
Tarifas 1.8
3.0
Fácil de usar 1.6
4.0
Soporte técnico 1.4
1.0
Características 1.7
2.0
Opiniones de usuarios
153 opiniones 1 opinión
Última reseña positiva
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Última reseña negativa
Erores contantes
Vasquez Enrique,
2.8
Esta empresa presenta mucho problemas de soporte siempre ves mi web estaba caída el problema de NODO es cada vez más seguido. solo se limita a decir "tenga pasiencia" muy mal servicio
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Más ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Menos
Hosting Compartido
3 plans desde 4,20 € hasta 10,15 €
No
Menos de 4 $ No No
Menos de 8 $

hostBasic

4,95 € / M
  • Espacio: Ilimitado
  • Ancho de banda: Ilimitado
  • Panel: cpanel
Ver plan hostBasic
No
Más de 10 $

hostPro

8,95 € / M
  • Espacio: Ilimitado
  • Ancho de banda: Ilimitado
  • Panel: cpanel
Ver plan hostPro
No
VPS
7 plans desde 46,69 € hasta 275,92 €
No
Menos de 4 $ No No
Menos de 8 $ No No
Más de 10 $

VPS2

55,00 € / M
  • Espacio: 50 GB
  • Ancho de banda: Ilimitado
Ver plan VPS2
No
Servidor Dedicado
No
6 plans desde 148,96 € hasta 945,92 €
Menos de 4 $ No No
Menos de 8 $ No No
Más de 10 $ No

1U 1xQuad-Core

175,46 € / M
  • Espacio: 1 TB
  • Ancho de banda: Ilimitado
Ver plan 1U 1xQuad-Core
Hosting Cloud
3 plans desde 16,98 € hasta 30,56 €
No
Menos de 4 $ No No
Menos de 8 $ No No
Más de 10 $

Plus

20,00 € / M
  • Espacio: 10 GB
  • Ancho de banda: 102.4 GB
Ver plan Plus
No
Ubicaciones del Servidor
4 de 6 2 de 6
Norteamérica
Europa
Asia No
Oceanía No No
Sudamérica No
África y Oriente Medio No No
Servicios de Soporte
5 de 6 3 de 6
Chat en vivo
Soporte telefónico
Soporte por correo electrónico
Soporte por Foro No No
Guías en video No
Base de conocimiento No
Soporte CMS
5 de 9 2 de 9
WordPress No
WordPress administrado No No
Joomla No
Drupal No
Magento
Fantastico
Softaculous No No
PrestaShop No No
Zen Cart No No
Soporte de OS
1 de 2 2 de 2
Windows No
Linux
Soporte de Lenguage
2 de 7 0 de 7
PHP No
Java No No
Python No
Node.js No No
Django No No
Perl No No
Ruby on Rails No No
Soporte de base de datos
1 de 3 0 de 3
MongoDB No No
MySQL No
PostgreSQL No No
Soporte de tipos de pago
2 de 6 0 de 6
PayPal No
Tarjeta de crédito No
Skrill No No
Transferencia electrónica No No
Webmoney No No
Bitcoin No No
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