Despite reading on some sites that the performance/speed isn't that great on some forums, but since every other service had an insane price increase after 3TB (and I wanted/needed 4TB) I took their offer and I've been very ha... Más ppy with it ever since. Over all a great choice if you need a lot of storage sort of as a "cold storage".
In terms of reliability, basically never down, they just recently had an IP change, which was really the only downtime (apart from a user error on my side) I've every had with them.
Pricing is great. (literally nothing to add, price is just great)
While their support is a bit slow, you usually get a response the same day if not the next, during holidays it can take a bit longer. They are always trying their best and very friendly. I had an issue where something broke the bootloader and they were eager to help with mounting a rescue ISO to the VM. (It didn't work, but i was able to "sanboot" via iPXE to an Ubuntu live ISO and repaired things from there). It was during Christmas so I wouldn't call it exactly their fault for being slow.
Their customer UI is some off-the-shelf thing but works well.
I had/have an issue with upload speed sometimes being very slow but their support was always helpful with whatever weirdness was going on. Menos

Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... Más aculous addon in the Cpanel. Well done! Menos

They didn't reply of tickets. They did not solve server issues. My server was down for a 1 month they didn't fix it. I have paid them 3 months in advance. Then i request for cancelation and refund of payment. Now it's 3 month... Más s i didn't get the refund nor they reply the ticket.
Now, i don't have server with them still they are charging the amount which they have to refund me.
Please never trust or buy from this company. Menos

original:
Eso de solo poner a media los servicios, cobrar por todo y no informar del precio a los usuarios en el transcurso de compra; si no al final, molesto, te muestran un precio, pero al manejar el servicio uno debe poner... Más mas dinero. por ejemplo nosotros compramos el servicio revendor o reseller. https://www.hostwinds.com/hosting/reseller plan "ULTIMATE" el cual la pagina web señala que tiene los implementos. al final el panel WHM para manejo de los usuario uno debe pagar, No dan opciones de poner uno gratis, en el momento de elegir el plan. si uno no quiere pagar por ese panel. no da la opcion para activar o administrar tus propios usuarios, crear perfiles o tamaños de las cuentas. como otras empresas de hosting por ejemplo como son hostgator, banahosting, a2, etc...son poco claros....!!! por lo cual por favor cancelamos el servicio que duro menos de 12 horas. lo compramos a las 13:00 horas y ya a las 17:00 lo comprobamos que es poco claro. esperamos que nos devuelvan el dinero lo mas pronto posible. perdieron un cliente grande de sudamerica.
traslate:
That of only putting services to medium, charging for everything and not informing users of the price during the purchase; if not at the end, annoying, they show you a price, but when managing the service one must put more money. for example we buy the reseller or reseller service. https://www.hostwinds.com/hosting/reseller plan "ULTIMATE" which the website indicates that it has the implements. at the end the WHM panel for user management one must pay, they do not give options to put one for free, at the time of choosing the plan. if you don't want to pay for that panel. it does not give the option to activate or manage your own users, create profiles or account sizes. like other hosting companies such as hostgator, banahosting, a2, etc ... they are unclear .... !!! Therefore, please cancel the service that lasted less than 12 hours. We bought it at 1:00 p.m. and already at 5:00 p.m. we checked that it is unclear. We hope that they will return the money to us as soon as possible. They lost a large client from South America. Menos