FlokiNET.is vs Knownhost 2021

all) thing is that the support is sometimes a bit "rude" and "cold" but nothing out the ordinary.

ller, pero para resaltar su soporte tecnico tener un inconveniente consultar y que te respondan a los 5 minutos y en la mayoria de los casos acertada no lo cambio por nada, porque pueden haber sitios ofreciendo mucha velocidad, espacio o ahorro pero siempre uno va a tener inconvenientes y que abras un ticket de soporte y que pasen los dias sin contestarte realmente es lo peor, esto es servicio postventa, tengo un reseller y soy nuevo en el tema realizo todo con lo que se y con las guias pero igual habia cosas que me equivocaba y les ecribia y me ayudaban a pesar que no era sobre el tema del servidor, nunca habia usado WHMCS y me ayudaron bastante y hasta me contactaban con soporte de WHMCS para complementar el apoyo, realmente el soporte a pesar de estar en ingles con el traductor de google no hay problema y es 100/100 y sin contar que me parecio precios comodos de sus planes de reseller.

and a small US host. I use a password manager RoboForm so almost never enter a password manually. I never had a problem with the other hosting companies. With Floki A. While they don't offer a real migration service they said they would transfer the Cpanel install from the old host to the new. I had bought a domain and website and they moved everything, not just the one domain. everything from the people who I purchased from. That started one big problem. It took at leas 2 weeks to migrate the domain so the first 2 weeks were a wasted of money as nothing worked due to this issue. Once the website data and all the other sites not belonging to me were move over I was told I was over the limit for space and data. But then again I did not want everything moved. So we had to remove what we deemed not ours and it barely fit in their 4gb package. Then the problem seemed to be if you logged onto Cpanel more than 5 times in an hour the firewall would block you. This meant minimum 24 hours to sometimes several days of being blocked till the would unblock you. I never had this problem before and was not entering 5 different passwords. It would work then while I was logged on block me. I kept asking support to unblock us and what was the problem. The same response some cut and paste from their records such as
Failed cPanel login from 1**.2**.231.**: 5 in the last 3600 secs - Sat Nov 14 03:39:00 2020
While I understand what they think the problem is, I did not try to log in 5 times in the last hour. I think that limit is way too low anyway.
But the point is if I'm locked out more than allowed to access my site it's a useless service.
Compared to the other hosts I've used, prices are high and the service and value are low, I was locked out more than logged in
Support was very slow like they did not care
You're basically on your own with this host as far a getting help or support so make sure you don't need support.
I can't recommend them and am looking for another host that offers great service and is offshore

alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.