Arvixe vs CanSpace Solutions 2021

ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.

support guided me all the way.
They answer their tickets at all hours and I usually have a resolution within 20 mins, rare that it isn't solved in that time frame.
A few weeks ago there were some reliability issues, but that has seemed to clear up. It's understandable.
My only big complaint is the pricing. It's a bit steep.

os servidores, buen plan (hospedaje compartido), aunque su servicio de soporte no era el mejor de todos ... los años pasaron y aunque el servicio siempre se mantuvo en la norma del 99.9% de "uptime", el soporte técnico fue de malo o completamente pésimo. El dominio gratuito del plan estuvo fuera de línea por varios días en 3 años seguidos, porque esta gente no lo renovaba, a pesar de conectarme a soporte 15 días antes de la renovación para solicitar la misma, la respuesta era siempre la promesa de que lo iban a hacer el último día y nada, era necesario conectarse al chat para que lo hicieran, con el clásico, usted disculpe. Después, la adquisición de certificados SSL, aunque a buen precio, otra pesadilla, porque la información te la daban a cuenta gotas y lo que uno no te decía, el otro, te solicitaba, en fin ... Después de 5 años, encontré una mejor opción y ya moví todos mis dominios, a2hosting.com ... y aún, a días de finalizar mi contrato, estoy peleándome con su mediocre sistema de soporte que no funciona, para solicitar los archivos de un certificado SSL que se compro en 2018, para portárlo al nuevo servicio, que aunque permite instalar certificados gratuitos, quiero utilizar el que pague con anterioridad. Así que, se los recomiendo ... NO CONTRATEN NADA CON ARVIXE, es una basura de empresa.

my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.