GlowHost provides expert web hosting solutions with shared, dedicated, managed and reseller servers and services. We also offer domain registration, email hosting, media hosting and much more. Our highly qualified senior support staff are available to help you 24/7/365. Get started today!
Buena empresa con una variedad de opciones de alojamiento web
GlowHost ha estado en el negocio desde 2002, y hasta el día de hoy siguen siendo una empresa privada. Tienen su base en Florida, pero su centro de datos está en realidad en Atlanta, Georgia. La empresa ofrece hosting compartido de nivel inicial así como servidores dedicados más avanzados y opciones en la nube. Curiosamente, no ofrecen paquetes de VPS en absoluto
Realmente promocionan sus actividades de ‘alojamiento web ecológico’ ya que se esfuerzan mucho por minimizar el impacto ambiental que generan. Algunos de los beneficios de los que hablan son energía solar, facturación sin papel y otras cosas.
I switched from another provider to GlowHost because I use two things primarily - Invoice Ninja and osTicket. There were issues with osTicket being upgraded and not being able to export/print PDF, and very recently (2023-08-31) Invoice Ninja had an update that either broke t he app or prevented PDF viewing - depending on what you did. While the previous hosting company helped somewhat, they've never gone into as much detail as GlowHost. The time, patience and assistance given - even creating admin logins for them (at my suggestion/request) so that the direct issues can be seen, troubleshooted and resolved - is above and beyond any customer service I've received at any other hosting company. I should also mention that they're one of the very few that will allow you to pay monthly if you'd rather for your site. I HIGHLY recommend them!
GlowHost customer service is outstanding — very helpful!
Just switched to glowhost.com and they are amazing. When I started working with previous host we suddenly got a huge influx of traffic on the site, and it pretty much brought all of our servers down. A plethora of issues has lost us long term readers, and our old company simply told us we had to pay an extortionate amount to upgrade. I was recommended glowhost after days of reading through reviews to find the best server provider, and I couldn't be happier with my decision. Throughout our site migration we had dedicated help from the glowhost staff, and I even received a phone call the Monday after I bought the package asking if there was anything I wanted to ask or any extra help I needed. So glad that we've made the switch and can only hope this level of service is maintained. If so I can see us being with you for a very long time!
I enjoy my hosting experience dealing with Glowhost team
I decided to share my experience dealing with Glowhost.com web host. My website is about very interesting world's events and useful information happening in the world. I chose glowhost shared hosting account cos their pricing met my budget and they have pretty good reputation in the hosting services market. Setup had been fast after I paid via paypal. Their tech support is quite professional and they are always online - I like this very much as I am not an expert at all. Speed connection is fast - this is what I like best of all. I would recommend this web host others who are looking for reliable hosting service.
I chose Glowhost because they offered Shoutcast and web hosting in one package. Directly after ordering, I noted that my entire control panel was in Chinese. I then had to work with support for hours before my site could be published, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well.
I am sorry that you had a negative experience with GlowHost. I would like to address your concerns for transparency for our potential clients.
Certain orders may be red flagged by our system in order to prevent fraud. Those accounts that meet specific criteria may be asked to produce additional information including identification to ensure we are not charging a stolen credit card or hacked PayPal account, for example. Accounts that complete the one-time verification process are whielisted in our system so that those checks do not need to be performed in the future, and all future orders are processed automatically and instantaneously. We do this to keep our network at the highest quality possible because by performing these important checks, we prevent fraudsters from using our systems, and it ensures our networks are not home to scammers, carders, spammers and other bad people. This is a good thing for people who run professional businesses on our network and is one of the many reasons we're known for having reliable servers.
Our control panels are multi-lingual and by default display English when the account is generated. If there was another language set then it could only have been set by the account owner once they login and adjust settings. I hate to contradict your complaint, however, what you describe is factually impossible on our systems. The account owner is the only one that can set the language once they are logged in.
I do confirm that your Shoutcast radio was down during an unscheduled update by the Shoutcast service. This was resolved promptly once you alerted us to your specific issue, and I can personally apologize for that. We've worked with the software vendor to make sure it does not happen again in the future. Again please accept my apologies for the incident. It was a bad welcome to you and not a normal thing for the Shoutcast servers to experience.
Regarding the charge for your domain name, our policy has not changed in almost 15 years. All third party products, e.g. products that you purchase from other providers like an SSL certificate, domain name, or software is non-refundable. I can not only assure you that the statement you made about "terms and conditions that differed from what I'd already read" is either an embellishment of the truth, or a mistake, but I think we both know what it is, and it burns me up.
Readers can verify this for themselves by using the internet archive service (https://archive.org/web/) and comparing our Terms of Service now, and in the past and during your time with GlowHost which was July 24, 2016 to August 8th, 2016.
You will see their snapshot of our Terms Of Service (the contract you agree to when you order hosting) located at https://glowhost.com/tos . Section 9.4 which deals with domain names has only changed one time since 2012 and the changes was actually a reduction in the cost of the domain in the customer's favor! 2012 is the first time the archive added that page to the repository, thus the oldest date I can prove, and readers can verify, but I can assure you it is much older than that.
It's not often I've had to call BS on a review, in fact, this is the only one I've had to in almost 10 years of the 15 we've been in operation. We certainly understand and welcome leaving a negative review when it is legit, but when there are egregious misrepresentations which can be verified disproven like your claims, we've got no choice other than to protect our brand which is known for operating well above board which is a rarity in the web hosting industry. Changing the entire service agreement which affects all of our valued clients, to cheat one customer in order to make a measly $14 bucks is a ridiculous claim!
I am saddened to see that because you failed to read your contract, or the advertised offer on the main website itself, or the FAQ, or even just simply asked our live support, phone support or email support how the offer works, that it has promulgated into a bogus review formulated out of spite because you did not receive the refund that you wanted and feel entitled to. I can assure you if the registrar gave us refunds, you'd get one and the policy would change for everyone.
When people leave less than truthful negative reviews it can affect people's jobs because without new signups, a company's growth can slow down which can mean loss of jobs or no more hiring of new staff as a growing company. I'm not willing to see that happen on even one hopped-up review without a fight. Our staff are too important and work too hard for people like yourself to spread a bunch of bologna across the Internet. They've got families to feed, and I'm happy to defend them, and I'm happy to defend our brand.
These guys respond within minutes to any requests and they are very helpful and reliable. It's an invaluable support for someone like me who is working on an ambitious online app without a deep understanding of programming and internet. They have saved my day over and over again. You can feel there are true human beings at the other end and that gives another dimension to the word "working". I doubt I could find anyone better and I feel committed to them for the life of my project.
I must rate GlowHost at 100% and would rate at 200% if I could. I have used them since April 2015. Since 1997, I changed web hosts almost yearly due to bad service, annoyance and arrogance with my support calls! The big turn off was most web hosts tripled renewal prices and wouldn’t allow monthly payments. I spent a long time reading reviews before finding GlowHost.GlowHost blows me away! The rapid response to my support tickets is in a few minutes. With my many pre-sales questions, support people always responded courteously! I had a very serious issue with my web forms not working correctly in the database. Each one of the Technical Analysts attempted to help me find a solution while never showing impatience or arrogance. Plus all help desk tickets ended with: “Let us know if you need further help!” I felt like I was part of a big family, which is rare! Finally realizing that it was my fault for entering incorrect info, I apologized to the Technical Analysts! Also, when I ask for shopping cart or other software recommendations, the Technical Analysts present a list of suggestions!Yesterday, while testing all my domain’s email accounts, I had serious send/receive issues with a POP email client I use. I thought GlowHost’s servers were the problem. After changing passwords for all email accounts, send/receive problems remained. Using a GlowHost’s suggested POP email client, my email accounts worked. The problem was really the POP email client I had used. So, if anyone out there is searching for a web host with quick responses and is reliable, knowledgeable and friendly, I would highly recommend GlowHost!
I am a photographer. Not much of a tech guy. So hosting my own website can get tedious. But with the Glowhost tech support, I get immediate responses, no matter what time of day. They are quick to respond and happy to help. That, along with fair pricing, is why I've been a customer since 2003.
They are definitely the real deal! They answer any question, and they always do it fast. You actually know that someone is always there. Their answers are specified, clear and patient. And, of course, the service itself is reliable with rich user interface.
This company should use as example in business schools. They sure know what they are doing, and their prices worth every penny.
All I can wish them is to keep up their awesome work!
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